Privacy Policy

1 Overview

81jili is committed to protecting the privacy and personal data of every player who uses our platform. We understand that Filipino players entrust us with sensitive personal and financial information, and we take that responsibility seriously. This Privacy Policy describes our practices in plain, clear language so you always know where you stand.

This policy covers all personal data processed by 81jili in connection with the operation of the platform, including data collected during account registration, identity verification, gameplay, financial transactions, customer support interactions, and general use of the website.

This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which form part of the overall agreement between you and 81jili.

2 Data We Collect

81jili collects the following categories of personal data from players:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by applicable law or regulatory obligation (for example, problem gambling self-declaration).

3 How We Collect Data

81jili collects personal data through the following means:

• Direct Submission: Data you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access the platform, through server logs, cookies, and similar tracking technologies.
• Third-Party Sources: Identity verification data from KYC service providers; fraud screening data from anti-fraud partners; payment data from payment processors including GCash and PayMaya.
• Publicly Available Sources: In limited circumstances, we may supplement your data with information from publicly available sources for fraud prevention or regulatory compliance purposes.

4 Purpose of Processing

81jili processes your personal data for the following purposes:

• Account Registration and Management: To create and maintain your 81jili account, verify your identity, and manage your account preferences and settings.
• Service Delivery: To provide access to games, process bets, calculate and credit winnings, and deliver the full range of 81jili platform features.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• Identity Verification (KYC): To verify your age (21+), identity, and payment method ownership in compliance with applicable regulations.
• Responsible Gaming: To monitor gaming activity, enforce responsible gaming limits you have set, and identify patterns that may indicate problem gambling behavior.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, money laundering, unauthorized account access, and other illegal activity.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Marketing and Promotions: To send you relevant promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications.
• Legal and Regulatory Compliance: To comply with applicable Philippine laws, regulatory requirements, and any lawful requests from competent authorities.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the performance, features, and user experience of the 81jili platform.

5 Legal Basis for Processing

81jili processes your personal data on the following legal bases under applicable Philippine data protection law (Republic Act No. 10173, the Data Privacy Act of 2012):

• Contractual Necessity: Processing required to perform our contract with you — including account management, game delivery, and payment processing.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including KYC/AML obligations and regulatory reporting requirements.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where our legitimate interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 Data Sharing and Disclosure

81jili does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your financial transactions.
• Identity Verification Providers: Third-party KYC and AML screening services used to verify your identity and comply with regulatory obligations.
• Game Providers: Software providers whose games are hosted on the 81jili platform may receive limited technical data necessary for game delivery and fairness auditing.
• Fraud Prevention Services: Third-party fraud detection and prevention partners who help us identify and block suspicious activity on the platform.
• Customer Support Tools: Live chat and support ticketing platforms used to manage and respond to your support requests.
• Regulatory Authorities: Government agencies, law enforcement, and regulatory bodies where disclosure is required by applicable law or a valid legal order.
• Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the relevant successor entity, subject to equivalent data protection obligations.

All third-party service providers who process personal data on behalf of 81jili are bound by data processing agreements that require them to handle your data securely and only for the specified purpose.

7 Data Retention

81jili retains your personal data for as long as necessary to fulfill the purposes for which it was collected, and in accordance with applicable legal and regulatory retention requirements. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering regulations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable financial regulations.
• KYC / Identity Verification Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Gaming History: Retained for a minimum of three (3) years for dispute resolution and regulatory compliance purposes.
• Customer Support Records: Retained for two (2) years from the date of the last interaction, unless a longer period is required for ongoing dispute resolution.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of the consent given.

When personal data is no longer required, it is securely deleted or anonymized in accordance with our data disposal procedures.

8 Data Security

81jili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• Encryption at Rest: Sensitive data stored on our servers — including passwords, financial details, and identity documents — is encrypted using strong encryption algorithms.
• Access Controls: Access to personal data is restricted to authorized 81jili personnel and service providers on a strict need-to-know basis. All access is logged and audited.
• Password Security: Player passwords are stored as salted cryptographic hashes. 81jili staff cannot view your password in plain text.
• Penetration Testing: The 81jili platform undergoes regular security assessments and penetration testing to identify and remediate vulnerabilities.
• Incident Response: 81jili maintains a data breach response plan. In the event of a breach affecting your personal data, we will notify you and the relevant authorities in accordance with applicable law.
• Two-Factor Authentication: Players are encouraged to enable two-factor authentication (2FA) on their accounts for an additional layer of security.

While 81jili takes all reasonable steps to protect your data, no internet transmission or electronic storage system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.

9 Cookies & Tracking Technologies

81jili uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyze usage patterns. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, game display options, and responsible gaming limits. Disabling these may affect platform functionality.
• Analytics Cookies: Collect anonymized data about how players use the platform — which pages are visited most, where users drop off, and how features are used. This data helps us improve the platform experience.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 81jili platform. For strictly necessary cookies, no consent is required as they are essential for platform operation.

10 Your Data Rights

Under the Data Privacy Act of 2012 (RA 10173) and its implementing rules, you have the following rights with respect to your personal data held by 81jili:

• Right to Be Informed: The right to be informed about how your personal data is collected, processed, and used — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. You can update most account information directly through your account dashboard.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
• Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

11 Minors

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 81jili platform, please contact our support team immediately via live chat.

Parents and guardians are encouraged to use parental control tools and to monitor their children's internet activity to prevent underage access to online gaming platforms.

12 International Data Transfers

In the course of operating the 81jili platform, your personal data may be transferred to and processed in countries outside the Philippines — for example, where our technology infrastructure, game providers, or service partners are located.

Where such transfers occur, 81jili ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under Philippine law. These safeguards may include:

• Contractual clauses requiring the recipient to protect your data to Philippine standards;
• Transfers to countries recognized as providing an adequate level of data protection;
• Other legally recognized transfer mechanisms as permitted by the National Privacy Commission.

13 Changes to This Policy

81jili reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players via the contact details associated with their account and display a prominent notice on the platform.

The "Last Updated" date at the top of this page reflects the date of the most recent revision. Your continued use of the 81jili platform following any update constitutes your acknowledgment of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 81jili handles your personal data, please contact our Data Protection Officer through any of the following channels:

• Live Chat: Available 24/7 inside your 81jili account dashboard — the fastest way to reach our team.
• Email: [email protected] (plain text — not a clickable link)

We are committed to resolving all privacy-related inquiries promptly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.